how to see a doctor and the matters needing attention
If you are in need of medical treatment, please remember to call the phone number 4008105119, and you can get proper instructions of medical attention and claim.
1, Be sure to go to public hospitals
You are suggested first to receive outpatient treatment. if you are badly ill and need hospitalization, please go to Network Hospitals and we will make advance payment for your necessary and reasonable hospitalization expenses.
2, Be sure to go to the normal department
Do not go to VIP, special needs and international departments.
3, Be sure that registered namE is correct
Please register with one complete part of your name and write it clearly.if you register with your Chinese name, you are required to provide a confirmation letter which proves the passport name and Chinese name represent one person.
- Types of expense: You need to choose business insurance or self-paid.
- Go to corresponding department for medical treatment.
how to collect the medical materials, and notices in the hospital.
1, outpatient medical record
it is imperative for the doctor to write the outpatient medical record every time.
2, the original invoice with two stamps
please collect the original invoices with seals. in the case of invoice losing, you can't get reimbursed.
3, please keep your laboratory test report, examination
and then submit all of the materials for reimbursement. report and prescription
1, cooperation hospital
if you are in need of advance payment of hospitalization, feel free to call 4008105119.
the receiving hospital of the advance payment must be among the scope of our Network Hospital listed in www.lxbx.net. otherwise, you must pay it by yourself before the insurance claim.
in terms of applying for advance payment, please make sure that you follow the procedures and requirements stipulated by the rescue company.
2, non-cooperative hospital
if you going to pay for the hospitalization by yourself, please remember to notice your doctor that you are going to ask for reimbursement from the insurance company.
ask the doctor to minimize the use of self-paid or partially self-paid medicine.
3, the following materials need to be provided when discharged from the hospital:
(1), stamped original invoices
(2), detailed medical expenditure sheet
(3), copy of hospital discharge summary or medical record of hospitalization
how to apply for reimbursement?
1, application for claim
necessary materials for claim
(download the attachment)
2, information letter of bank account
please go to the bank with your passport and bank card, and ask bank staff to print out your bank account information, which will used to receive money from insurance company. the information includes: Username, account number, bank name(bank staff will help you once you show this information to them)
3, accidental description
(download the attachment)
4, name of the certification
you are required to provide the name of certification in case of the name in the invoices is different from the passport.